For many years, you’ve been able to drive to Apple Valley and bring your Photography/Software/Art topics to Rikk’s office for live support. For some of you, you’ve had me come into your home, business or even the middle of a national park to get much-needed live support. These two options weren’t practical for everyone and the need is so great, I felt I had to do something. Today, I am pleased to announce that I am extending live support offerings to include online support at Rikk’s virtual office.
Welcome to Rikk’s Virtual Live Support Center
Using Adobe Connect, either through a web interface or the free Adobe Connect app (browser extension), Rikk’s office can come to you. A quick download and 60 seconds is all it takes to get your computer securely connected to mine so that we can: see and hear each other, see each other’s screens, exchange information and links and more importantly, record the session for playback at a later date. We can even conduct classroom-style sessions with many users in a single connect session!
I am still working out the pricing and policies for the support options but what is posted on my website will be valid through 3/31/2018. Notably, I have changed my minimums for online support. Rather than a two hour minimum, I will be having a one hour minimum for online support. If we can answer you fast and I don’t’ have to leave my office, it just makes sense to make it a little easier on your wallet! The two hour minimum will remain for in-office and your-location support.
Contact me via my website to set up a local, remote or online session today!
Rikk Flohr © 2017